4. September, 2020.
Deluxe property wkth hues of yesteryear The Grand was once the headquarters of the Victorian Railways, when rooms were large and ceilings were high. Today is has the reputation for being one of Melbourne's top hotels. It's in Spencer Street, very conveniently located. The modern conveniences include a gym, heated pool, spa, library and hidden garden. The Grand has a concierge service. The hotel also has a bar and restaurant.Also, indvidual balconies offer city views in some rooms.
22. July, 2020.
Beautiful hotel with amazing service We had a 3 night stay in a lovely one bed apartment. The fully equipped kitchen was very handy and the bed was extremely comfortable. Hotel is in a great location, short walking distance to food, shops and public transport. The hotel manager was very friendly and helpful. We will definitely be back.
21. June, 2020.
It's all about the experience and you won't be disappointed! Such a stunning beautiful building. Excellent, friendly service from the General Manager, Denis, and front desk staff from the moment we arrived to the time we checked out. This hotel is a must to visit and stay. We stayed 2 nights in a beautiful 2 bedroom loft style apartment with the convenience of a kitchen and sitting room. We had a tour of the building with Denis and were impressed by the beautiful corridors, main staircase, indoor/outdoor pool, spa, bbq area, library and just the magnificance of such an imposing beautiful building. It's all about the experience and this hotel does not disappoint. We also enjoyed dinner at the Gaynard Indian Restaurant independently owned in the Grand Hotel building. Best Indian cuisine we have ever eaten and we were well looked after.
6. June, 2020.
Best hotel experience ever You have not experienced true hospitality until you've stayed at the Grand Hotel Melbourne. Of course the location is amazing, the building well maintained and spacious but above all else, the service was outstanding. The general manager Denis made sure our stay (which was a few months long) was as comfortable and pleasant as if we were back home. I travel often for work but this was the best experience I've ever had in a hotel. Thank you grand hotel Melbourne team and be assured I will be back 🙂
5. April, 2020.
14 day isolation bliss Myself and my husband stayed for 2 weeks at the Grand Hotel taking advantage of the 14 day isolation package, our stay was wonderful. The room was incredibly spacious, quiet, well equipped and clean with free Foxtel and internet, it felt like a home away from home. The GM Denis was always available to cater to any need we had, as well as bringing us some much appreciated treats throughout our stay, he went the extra mile to try and make our stay as comfortable as possible. We would definitely return in the future when we are able to take advantage of all the facilities the hotel had to offer- pool,restaurant etc. Overall good value for money and would definitely recommend to friends and family.
5. March, 2020.
Service excellence I highly recommend the Grand Hotel Melbourne, a beautiful old historical building that is both charming and inviting. You step back in time. The staff couldn't of been more helpful. This will be my go to. Thank you.
4. March, 2020.
Home away from home Our 2nd trip staying at The Grand and just as good. The Executive 1 bed apt is very comfortable and we really like the loft arrangement as it makes for a spacious living area. We appreciated its value when returning from nearby DFO fully laden with shopping bags. The room was well insulated and quiet with no outside noise to speak of. Walkable to the conference centre and South Bank with the St Kilda tram stop outside making it super convenient. The Skybus stop is at the station on the next block, and we use that for the airport transfers. There is Woollies metro there also for fresh milk and fruit etc. We like to have our own snacks in the room rather than use the mini bar. The staff were very helpful and friendly and looked after our bags while we popped down to the St Kilda beach before our evening flight home. The restaurant is independent of the hotel it seems and it had changed owners just before our recent visit and was suffering from a few teething problems. Not enough to detract from the hotel rating however.
1. March, 2020.
Grand Old Lady A lovely old building with spacious rooms. This is a different kind of experience to the poky modern hotels designed to squeeze in as many rooms as possible per floor. My room had soaring ceilings, and beautiful natural light. I enjoyed the free wi-fi and was not charged even though I went over the limit (I think). Staff were friendly upon checkout - definitely more proof that Melbourne hospitality staff are much friendlier than Sydney's! Made my Melbourne stay.
29. February, 2020.
Whay a Grand old lady Treated ourselves to a night in the city as we had concert tickets. Our executive suite was lovely very quiet even though you overlook the rail lines and building sites. Staff were so helpful. Breakfast buffet was nice- the hotel was comfy and staff really lovely.
19. October, 2020.
☺Yet again we were absolutely thrilled with our stay here. All the staff are lovely, the apartments are very sophisticated, service is amazing. Denis, the manager is an absolute gentleman and treats his customers like friends from the moment you meet him. Can't wait to come back for another stay. Thank you so very much for your care team! 👍
14. October, 2020.
☺The general manager Denis was lovely and great to have a chat with. We had this booking for our wedding night and Denis upgraded our room, gave us free rose petals, fresh flowers, chocolates, beer. We felt very spoilt. Beautiful building. We will be back for our anniversary’s!☹Pool was shut because of covid restrictions 🙁
24. September, 2020.
☺Dennis was incredibly helpful and made my stay a forever memory ❣️☹Perfect
31. August, 2020.
☺Privacy☹2 a.m wake up call by the dirty vicpol dogs
12. July, 2020.
☺Beautiful old property but superb modern comfort. A great place to stay. Service was also great.☹Everything was great.
12. July, 2020.
☺It's is a beautiful old building room was beautiful with the balcony☹Not having a bath
6. July, 2020.
☺I must say this is one of the best stays I have ever had in a hotel. Best location, beautiful and clean rooms, such friendly staff who were happy to accomodate anything I asked (denis and Nicolo). Could actually not fault a thing!☹Absolutely nothing
5. July, 2020.
☺friendly staff gave us a personal handwritten card and chocolates to welcome our stay. Good Covid -19 hygiene practices. Staff were very personable but accommodation had a grand atmosphere. I liked the pool. This was my first swim since covid -19 no one else swimming felt safe.
17. October, 2020.
Great service, staff, rooms and it’s in a great location in Melbourne.
13. October, 2020.
This is a fabulous property, steeped in so much history, it’s a privilege to stay here.It’s in a wonderful position to investigate all that Melbourne has to offer, and transport options galore.You will hear trains, but with secondary glazing on the windows it should be fine, we slept with the windows open and didn’t have a problem.Denis goes above and beyond to make you feel welcome, and his professionalism is quite apparent. I would highly recommend this property.
12. October, 2020.
You’re going to love staying at the Grand. Denis is a delight, good for chat, and cares very much about how your stay is/was. The room was stunning, beautiful high ceilings. Perfect for a Melbourne staycation.
11. October, 2020.
Absolutely amazing hospitality. The room was above standard and exceeded our expectations. We will be recommending your hotel to all our friends and family.
5. October, 2020.
Denis’s hotel was clean, comfortable, and in a great location. He communicates quickly and is very accommodating. Thanks again!
3. October, 2020.
This is a truly gorgeous building with exquisite character. It is a little rabbit-warreny, however this adds to the charm. Denis was a wonderful host, providing me with a room with a balcony and making sure that I had everything I needed. Thoroughly recommend.
19. September, 2020.
Great host and great service